Henry Townshend is living in South Ashfield, a city that's half a day's drive away from Silent Hill. He is content with his life, living in the South Ashfield Heights apartments. However, one day he finds himself mysteriously locked in his own apartment, Room 302. Along with experiencing strange and nightmarish dreams, he cannot escape through either the windows or his front door, which has been chained shut from the inside. No one, not even people standing directly outside of it, can hear him when he pounds on the door and cries for help. Henry explores his apartment, trying to figure out what is happening, when he spots a giant hole in the wall of his bathroom. Henry goes through the hole, only to find a portal which leads him to alternate dimensions.